Family Navigator
A Family Navigator brings clarity to complex situations by formulating a coordinated plan of care that draws on specialists within Discovery Family Therapy and trusted third-party providers. You stay in control of every decision; your Navigator manages the coordination. In South Perth and online across Australia.
How it works
Coordinated by Fiona Ontong, your Family Navigator.
This service suits people who know something needs to change and want an experienced hand to prioritise, coordinate and keep a plan moving.
Family Navigator works with individuals, couples, parents and families. A child does not need to be involved. If you are unsure whether this is the right fit, call (08) 6114 1845 and we will confirm the right path.
Your Family Navigator helps you make sense of the practical side of your situation, identify priorities and build a Family Support Plan with clear next steps.
Identifying what needs attention first and agreeing on a realistic starting point.
Connecting you with suitable Discovery Family Therapy practitioners and carefully selected complementary providers, with each role and next step clearly identified in your Family Support Plan.
Appointments, applications and key conversations, with the information and confidence to participate fully.
Following up agreed actions and adjusting the plan as circumstances change.
Your Navigator documents this as a Family Support Plan: your priorities, who is involved and what happens next, kept current as things progress.
You remain in control of your decisions. Your Family Navigator provides structure, information and practical direction so you can act on agreed priorities. If counselling turns out to be the better fit for you or a family member, your Navigator will make that connection directly.
Family Navigator
Family Navigator gives you one structured place to explain what is happening across your life or family. Your Navigator identifies priorities, maps the services already involved and develops a clear pathway that can include Discovery Family Therapy counselling, ongoing Navigator appointments and carefully selected complementary support.
No. Family Navigator support is a non-clinical, practical role. It is not counselling, therapy, social work or clinical mental health treatment. It focuses on helping you plan, decide and follow through on practical goals.
No referral is required. You can call (08) 6114 1845 directly and we will confirm together whether Family Navigator support fits what you need, or point you to a service that does.
Your Family Support Plan can include a suitable Discovery Family Therapy practitioner alongside complementary providers outside the practice. These connections can address health, education and practical needs that sit alongside counselling. Crisis and specialist legal services remain separate pathways when those needs arise.
Parent Support
Neurodivergent Support
Family Counselling