Our team
Our practitioners work within the Integrated Family Health Model. Each brings depth in their own discipline, and together we consider physical health, emotional wellbeing, family relationships, social connection and spiritual and cultural wellbeing as one connected picture.
Explore each person’s approach, qualifications and areas of focus to choose someone who fits your needs, and move within the team as your family’s needs change.
Our practitioners
Fiona Ontong
Family Navigator
Family Support Plans, priority setting, care coordination, service navigation, progress reviews, consent-based liaison
Support work, mentoring and community engagement, including working alongside GPs and care teams
Individuals, couples, parents and families
Nadia Kidgell
Principal Family Counsellor
Children, teens, parents, families, family systems, neurodivergence, complex family dynamics, trauma-informed support
Dip. Couns., Cert. Play Therapy
Australian Counselling Association, Level 2: 19620
Mel Tibbitts
Senior Counsellor and Mental Health Occupational Therapist
Children, teens, parents, emotional regulation, behaviour support, family support, routines, school-related challenges
B.Sc. (Hons) Occupational Therapy, Endorsed Mental Health Practitioner
AHPRA: OCC0002166799
Krasna Phillips
Senior Counsellor
Adults, couples, grief and loss, relationship counselling, family communication, life transitions
Dip. Couns.
Australian Counselling Association, Level 2: 26428
Ken Byrne
Counsellor
Adult family therapy, couples and relationship counselling, men's counselling, alcohol use and recovery, relapse prevention and maintaining recovery, grief and bereavement, anxiety, depression, trauma, work and FIFO, divorce, counselling for fathers
B.Sc. Psychology, Grad. Dip. Counselling
Australian Counselling Association, Member: 20240
Zaynab Al-Fahrany
Children and Teen Counsellor
Anxiety, school refusal, bullying, identity, ADHD, family change and conflict
B.A. Psychology, Curtin University
Australian Counselling Association, Level 1: S87616
Ready to choose a practitioner?
When you know who you would like to see, book online at a time that suits you. You can also call us and we will help you work out where to start.
Not sure who to see?
When several things are happening in your family at once, a Comprehensive Family Intake with our Family Navigator helps set priorities and map a clearer next step.
