Employee Assistance Program (EAP) | Workplace counselling Support

Confidential Employee Support for Healthier, Happier Workplaces

Affordable EAPs including counselling, critical incident care & well-being training.

Employee Assistance Program

An Employee Assistance Program (EAP) provides confidential counselling and mental health support services to employees, helping them manage work, personal, and emotional challenges. It's a proactive way to create a healthier, more resilient workplace culture.

Benefits to the Organisation

Increased Productivity:
Employees who feel appreciated are more motivated, focused, and engaged in their work.

Improved Staff Retention: Feeling valued reduces staff turnover.

Better Team Culture: A positive, respectful work environment fosters collaboration, trust, and open communication.

Reduced Absenteeism: Happy employees are less likely to take sick leave or mental health days.

Enhanced Customer Service: Employees who feel supported are more likely to provide high-quality service.

Stronger Reputation: Attracting top talent and are seen as employers of choice.

Benefits to Employees

Improved Mental health: allowing employees to address issues like stress, anxiety, depression, and other mental health concerns.
Improved work performance: By addressing personal challenges, employees feel supported and motivated..
Workplace Training and Workshops: promoting mental health awareness and resilience.
Manager Assistance Program: provides managers with resources and guidance to help them address workplace challenges and support their teams effectively.
Assistance with Workplace Issues: employees can navigate workplace challenges, leading to a healthier, safer work environment.
On-site Incident support: provide immediate counselling support to affected employees

Why Choose Discovery Family Therapy

No lock-in contracts or hidden fees
Employees have dedicated booking portals
Pay-as-you-go flexibility
On-site support
Work with global teams
Access to digital resources
Accredited Counselling Practitioners
Flexible appointment times to suit staff rosters
Workshops designed to meet your organisation's needs
Manager Training and Support

Inclusions:

Confidential Counselling Services:

We will provide employees and their immediate family members with access to confidential, short-term counselling services. These sessions will be conducted by qualified counsellors who specialise in workplace mental health and personal wellbeing.

Key Features:

Sessions available in-clinic, on-site, via phone, or through secure video conferencing.
Support for a range of issues, including stress, anxiety, depression, relationship challenges, grief, family conflict, children’s counselling and workplace concerns.
Flexible scheduling to accommodate employees’ needs.
Confidential reporting and regular utilisation reports tracking services, trends, and recommendations for enhancing employee wellbeing.

Critical Incident Support

In the event of a critical incident, we will provide immediate on-site counselling support to affected employees.

Mental Health Workshops
& Training

Tailored workshops and training sessions to promote mental health awareness and resilience within the workplace.

Online Resources & Self-Help Tools

24/7 access to a comprehensive library of online resources, including articles, videos, and self-help tools, to support their mental health and personal development.

Q: Are sessions really confidential?

A: Yes, 100%. Session content is never ever shared with your employer unless you request it.

Q: How do you match a counsellor to an employee?

A: We assess each person’s primary concern and match them with one of our experienced therapists who specialises in that area (e.g., family, trauma, workplace issues, etc.).

Q: Can a counsellor visit our office?

A: Yes! We offer on-site counselling for your staff

Q: How quickly can someone access a session?

A: Once signed up, staff can access the booking portal immediately and book their appointments.

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★★★★★ Exceptional Support & Ease of Access

"Discovery Family Therapy’s EAP has been transformative for our small team. Within just a few days of enrolment, employees had access to confidential, professional counselling via phone and video. The no-contract, pay-as-you-go model meant we didn’t have to commit upfront and sessions were effortlessly scheduled online. A true standout in responsiveness and flexibility."
— HR Manager, Perth SME

Workplace mental health
Your workplace has the ability to impact on your mental health, both positively and negatively.

The Mental Health Commission has partnered with The University of Western Australia’s Centre for Transformative Work Design to support the development of a comprehensive set of mental health support resources for WA workplaces.

Public sector workplace health and safety
Aim: to facilitate information sharing and collaboration to improve the workplace health, safety and injury management performance of the Western Australian public sector.