What personal data is collected, and why is it needed?
Personal data is collected to create an appointment. If you submit a feedback form, we will collect data shown in the feedback form for the purposes of replying to your form submission. You may receive an email response to the query you submit using the data you used to submit the form.
Once this data has been processed into the booking system, it is moved to a secure file offline. Data is never sold or moved across to a third party without the consent of the owner of this information.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Website administrators can also see and edit that information.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where it is a legal requirement to do so, then in the event we need more time to investigate and resolve your complaint, we will notify you as to the reasons why and seek your agreement to extend this 30 day period (if you do not agree, we may then not be able to resolve your complaint).
Your contact information Your contact information may be used by the administrators of the site to reply to queries that you submit via the feedback form.